General Info: (320) 487-1200

Financial Assistance

Financial Assistance provides support to low income residents in Big Stone County.  We determine eligibility for public assistance programs including SNAP, MFIP, DWP, and Health Care Programs.  All programs have specific guidelines that must be met to receive them.  You must be within income and asset guidelines.

To see if you are eligible and qualify, you will need to apply and provide verification of the information you report on the application. Some applications require an interview.

    To apply online for Cash, SNAP, and/or Child Care Assistance  go to the new online application tool – MNbenefits.mn.gov

    FNS Nondiscrimination Statement

    To make an online payment for MinnesotaCare, MSHO (Minnesota Senior Health Options),  MA-EPD (Medical Assistance for Employed Persons with Disabilities), Parental Fee, etc., please go to ONLINE PAYMENTS.

    Do you have questions about your EBT (Electronic Benefit Card) – including reporting a lost or stolen card or checking on your card balance?

    You can call Customer Service, 24 hours a day/7 days a week – Toll-free:  1-888-997-2227.

    Or, go to www.ebtEDGE.com – under EBT Cardholders, click on ‘More Information’.  Log in using your EBT card number and PIN.

    If you qualify for SNAP, you can designate someone else to shop for you.  Learn more here.

      To Contact Our Agency:

      Physical address:  340 2nd St NW
      Mailing address: PO Box 338
      Ortonville MN 56278

      General Phone Number:  (320) 839-2555
      Fax Number:  (320) 839-3966

      E-mail general, non-emergency questions to: [email protected]

      Leave your question, include  your address and phone number.  You will be contacted by phone or regular mail.  Responses will not be made via email.

        Contact Us

        Big Stone County Family Service Center
        340 2nd St NW
        P.O. Box 338 (mailing)
        Ortonville, MN 56278
        (320) 839-2555 (No English)
        (320) 839-3966 (Fax)

        Hours

        Monday – Friday
        8:00 a.m. – 4:00 p.m.

        Emergency: 911
        Farm & Rural Hotline: (833) 600-2670
        Crisis Text Line: Text MN to 741741

        *Family Services has a locked dropbox available 24 hours a day, 7 days a week which is located outside our building near the front door if you need to drop off paperwork.

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